Privacy Policy
Effective Date: 1st November 2024
At Inspire Rewards, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and protect the data you provide while using our website.
1. Who We Are
Inspire Rewards is operated by Inspire Telecom Ltd. For any queries regarding this policy or how we handle your data, you can contact us at:
- Email: support@inspiretelecom.co.uk
- Address: Alpha House, Laser Quay, Rochester, Kent, ME2 4HU
2. What Information We Collect
2.1 Information You Provide
- Name, email address, phone number, and account number during sign-up.
- Payment details when processing transactions.
- Any information you submit via contact forms or customer support.
2.2 Automatically Collected Information
- IP addresses, browser types, and operating systems.
- Cookies and similar technologies to enhance your browsing experience.
- Usage data, such as pages viewed and time spent on the site.
2.3 Third-Party Data
- If you log in via third-party platforms, such as social media or partner services, we may receive basic account details as permitted by those platforms.
3. How We Use Your Information
- To manage your account and provide the rewards program.
- To process transactions and payments.
- To send service-related communications, including rewards notifications and promotional offers.
- To improve our website, personalise your experience, and understand how it is used.
- To comply with legal and regulatory obligations.
4. Cookies and Tracking Technologies
We use cookies to:
- Ensure the website functions correctly.
- Provide a customised browsing experience.
- Analyse website traffic and performance.
You can manage your cookie preferences via your browser settings. However, disabling cookies may impact your ability to use certain features of the website.
5. How We Share Your Information
- Service Providers: Trusted third parties that assist in delivering our services (e.g., payment processors, email platforms).
- Legal Compliance: To comply with legal obligations or respond to lawful requests.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
6. Data Retention
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by law.
7. Your Rights
- Access the personal data we hold about you.
- Request corrections to inaccurate or incomplete data.
- Request deletion of your data, subject to legal and contractual obligations.
- Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at support@inspiretelecom.co.uk.
8. Data Security
We implement technical and organisational measures to protect your information against unauthorised access, loss, or misuse. However, no system can be completely secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies.
10. Children's Privacy
Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date. We encourage you to review this policy periodically.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at:
- Email: support@inspiretelecom.co.uk
- Phone: 0330 122 9488
- Address: Alpha House, Laser Quay, Rochester, Kent, ME2 4HU
